What happens after I place my order?

Once your order has been placed, it will be processed within the next 24 hours. Following which, allow us 1-2 days to prepare your order and mail it out. When your order has been mailed out, you will receive an email from us informing you that your order has been completed.

Depending on your shipping option, your order may take up to 3-4 working days to reach you. As always, we will always recommend our customers to register their order so that they can track their orders. This option is available at checkout and only costs an additional S$2.24.

Terms & Conditions

Doing away with the fancy legal terms (which I find hard to understand sometimes), here are the terms & conditions of purchasing on this website:

1) All products on this page are ready stock unless otherwise stated.

2) Upon confirmation of order, you will receive email notifications regarding the progress of your order till it has been shipped. At present, we only post out orders on Mondays and Thursdays. Should there be a requirement for more frequent shipping, we will do so and you will be notified as well. Should you qualify for a local courier, we will be contacting you to arrange for a timing suited to your convenience.

3) We ensure that all products that we retail are in good condition and of utmost quality. When we post it out to you, we will ensure every care is taken to protect your products. However, in the event you should receive the package in a poor condition or find a manufacturing defect, please do not hesitate to contact us at biglittleme.sg@gmail.com.

4) We do not collect any information apart from your contact details for purchase purposes (see, save time on reading Privacy Policy).

5) Photos on this site belongs to biglittleme.com. Should you wish to use the images, it would be nice if you could ask us before using the image. We have every right to request that you remove the image if we have found you using it without authorisation.

What are your shipping/delivery rates?

At biglittleme.com, we offer you options and competitive rates that you can choose to suit your needs.

Singapore

Normal post: reasonable weight based rates, plus $2.24 for Registered Article for purchases SGD$25 & below.

Free normal postage for purchases above SGD$25. Should you wish for your purchases to be Registered, please inform us via email so that we can invoice you and proceed accordingly.

Local delivery via courier: SGD$7.50

Please note that we will call you to arrange for courier service at a scheduled timing. In the even that you are not home at the appointed time to receive your items, a redelivery fee of SGD$7.50 plus SGD$3 administrative charges will be imposed.

For purchases above SGD$75, local delivery fee will be waived off.

Malaysia

Normal post: SGD$10 for every 1kg, plus $2.20 for Registered Article

Other countries

We do welcome orders from all over the world. However, please email us to get a quote on your shipping orders prior to placing an order.

Can I customise an order, like a gift basket?

Of course you can do so! And please do! We would love to hear your ideas and how you would like to go about customising your items. But of course, prior to placing an order, please do email us or send us a query using the form so that we can customise the item according to your needs.

Once the customised order has been confirmed, we will place a special order item on the website which you can add to your cart.

How do I place my orders?

Hi! Welcome to biglittleme.com! Well, before you start placing any orders, you can do the following:

1. Register an account with us, so you don’t have to keep keying those details like your address. Well, that’s provided that you are having the items delivered to you! ;

2. Alternatively, you can just place your items in your shopping cart and check out as a guest. We’ve been there before and know how annoying it can be to keep filling up those forms as well.

  

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